Marni Logo Organic Cotton Jersey T-Shirt Light Orange

PostNL shipping service

Sketch ships worldwide and make use of PostNL shipping service.

Shipping costs

Within the Netherlands and Belgium you pay no shipping costs above an order of €250. For other countries, the amount of the shipping will be calculated when purchasing your order.

Delivery times

Orders placed before 4pm from Monday till Friday will be shipped the same day.
Orders placed during the weekend will be shipped on Monday.

Packages will be picked up from Monday till Friday before 6pm. If your shipping status is not available immediately, please try again later. PostNL tries to update the shipping status of your package as quick and accurate as possible.

If you are not present during the first delivery attempt, your package will be offered again at a later time or taken to a PostNL Parcel Point in your area. Due to a required signature upon receipt, it is unfortunately not possible to deliver your package to the neighbors.

Please read our shipping- and return conditions before placing an order on www.sketch-store.com

*The legal warranty applies to all items that you purchase from Sketch. This means that you are entitled to a good product and it is or must do what you as a consumer can reasonably expect from the product.

Order and pay

How do I place an order with Sketch?

At Sketch you can easily order online in the following steps:

1. Add your items to your cart

View our collection(s) and select the items you want to purchase. Then click on the order button: 'Add to cart'. You can now continue shopping or continue to complete your order.

2. Check

Check your shopping cart and click on the button: 'Cart details'. Here you will again see an overview of your order. Is your order completely correct? Continue and click on the button: 'Proceed to checkout'.

3. Login

How would you like to complete the order? You can log in with your existing Sketch account or create a new account. You can also complete your order as a guest.

4. Choose shipping method

Here you choose the desired shipping method.

5. Choose payment method

Here you choose the desired payment method.

6. Check and pay

Check your order again and read the Terms and Conditions. After you have completed your order, you will be forwarded to our payment provider.

All payments are referred by Sketch to Mollie. Mollie is a payment provider that provides the customer with a secure payment environment to pay for orders easily and in a trusted way. Your data is therefore not visible to Sketch and fully protected.

Payment methods

Multisafepay

Multisafepay offers various payment methods such as: IDEAL, Visa, Bankcontact/Mister Cash, Mastercard, Maestro and more.

Dutch customer: As a Dutch customer, it is best to choose IDEAL. By indicating that you want to pay with IDEAL, you will be redirected to the equally secure payment environment of your own bank after choosing your bank. Here you have to make the payment on the basis of the well-known online banking.

Belgian customer: Belgian customers can use the confidential payment method Bankcontact/Mistercash, comparable to the Dutch IDEAL. By indicating that you want to pay with bank contact, you will be redirected to the equally secure payment environment of your own bank after choosing your bank. Here you have to make the payment on the basis of the well-known online banking.

Klarna

Choose Klarna to first receive your order and then pay within 30 days. When your purchase is approved by Klarna, you can complete your order without credit card numbers or other information. The payment term of 30 days starts as soon as your purchase is sent. You will receive payment instructions via email. Klarna always reminds you to pay on time. Via email and a push notification in the Klarna App. Only if you pay late will you be charged a reminder fee

Credit card

With every credit card you must enter the 13 to 16-digit code as well as name, expiry date and the CVV or validation code. This is on the back of the credit card. Depending on the issuer of this credit card, you may still need to use your reader.

7. It's a wrap!

Your order has been successfully completed. You and your new clothes have left our webshop, but we would love to see you again!

Do you need help placing your order? Please contact our Customer Service: +31(0)43 850 0302 or contact us at info@sketch-store.com.